Terms & Conditions
Ex-Gurkha Khukuri House is an incorporated company under the laws of Nepal Government and accepts your order under the following terms and conditions. Before confirm the order we encourage you to read them carefully:
Payment Options
nepalkhukurihouse.com (EGKH) generally accepts your payment in the following methods:
Credit/Debit Cards:
We accept all major credit cards in our online purchase through Paypal. The payments (your credit card’s details) are secured and proceed Paypal. If you do not want to use your credit/debit cards, follow one of others alternative payment options below.
Via Western Union Money Transfer:
VIA Western Union Money Transfer is one the fastest, most reliable way to send and receive payments. It has numerous branches worldwide. It has several branches here in Nepal too. Therefore if you need expedited delivery, we recommend you to wire your payment through Western Union Money Transfer. You may do it through your nearest local branch/agent of WESTERN UNION MONEY TRANSFER. They will charge you some transfer fee, which you should afford yourself. After transferring your payment, you should send us the Money Transfer Control Number (MTCN), which they will provide you. Once we receive your MTCN, we will ship your order the same or the next day.
Payment recipient address:
Ishwor Raj Giri
Tarakeshwar Municipality
Manamaiju, Kathmandu, Nepal
Postal Code: 8974,CPC 521
Kathmandu, Nepal
Phone No: +977-9843-67-1363
Email: egkhnepal@gmail.com, info@kukrismanufacturer.com
Website: nepalkukrihouse.com
Remitting the fund to our Bank Account:
If you are willing to do wholesale business or bulk order with us for resale purposes in you local area, you should Transfer the funds through a Bank Fax/telegram Transfer Service (or Bank Drafts). If you are willing to receive the order by Air Cargo, you also must remit the payment through this service because we need to make some documents (such as APC (Advance Payment Certificate)) from bank to clear your consignment from custom. You may deposit the payment from any of your local or city banks. You should pay the bank internal commission what they charge. Below is our bank account and address:
Account Title: Euromix Delicatessen & Gift Inc
Account No: 325066064312
Bank Name: Bank of America
Routing number: 121000358 (paper & electronic), 026009593 (wires)
Bank Address: 10422 San Pablo Ave, El Cerrito, CA 94530, USA
Swift Code: BOFAUS3N
Account Type: Checking
How An Order Is Handled
Each online sale, paid/processed through the site will be acknowledged by info@nepalkhukurihouse.com on the following 1-2 business days. The mail will include topics like payment, sold item/s name, quantity, time frame, forwarding, delivery time and others as necessary. EGKH will update the customer in a regular basis on the status of the order. The tracking number of the order will be mailed to the customer after forwarding it to courier agent as specified in the sales acknowledgement mail.
Delivery & Time Frame:
This entirely depends on the type and availability of the product that is ordered. Nonetheless, we assure you that our processing, forwarding and deliver activities would be from 10-12-15 days at maximum or much earlier at most cases or unless our activities are badly disrupted.Ex-Gurkha Khukuri House sends you regular ‘Update Emails’ after each 3 days to update the latest on your order. Our shipping/forwarding partners are DHL, TNT, SkyNet,Aramex and FedEx.
- Order processing + forwarding = 4-6 days
- Legal procedures (formalities + documentation) = 1 day
- Shipping (source to destination) = 5-8 days
Order Confusion:
In case of order confusion, EGKH will contact the buyer and confirm the product type that is actually ordered before forwarding.Then acknowledge the sale, confirm payment, process the order and forward towards the destination. We will immediately contact you if an order seems confusion to avoid any delay and future tension at later stage.
Shipping Policy
nepalkhukurihouse.com (EGKH) believes in quality services. The kukris that you purchase at nepalkhukurihouse.com (EGKH) are relatively high in value and very greatly in weight. We calculate shipping charges based mostly on the weight and distance and not on the value of the items. Our intent is to charge you the actual cost and nothing extra to ship it to your desired address. Once you complete the billing and shipping detail form, the shipment cost is automatically added on the order review form. When your order is placed, EGKH will generally ship your order next day and the delivery company will deliver your order within 8 – 12 days. We will inform you within 24 hour regarding your shipment and will provide you the tracking number. Customer him/herself can locate where about his/her kukris are on the mentioned cargo site.
Just in case if EGKH does not have the exact kukri ordered by the buyer, EGKH will mail the buyer and will ask for a few days more so that we do not rush things and DELIVER the quality EGKH promises to.
EGKH has partnered with the world’s safest and quickest cargo companies like the TNT, UPS, DHL SkyNet, Aramex, FedEx etc.
Note: Each blade is marked “E.G.K.H” (Trademark) to let the customer know this is a genuine product of Ex-Gurkha Khukuri House (P.) Ltd. and buyers know that those are real blade.